Here are some answers to some questions about why we are moving to
paperless billing.

Click the link at the bottom of the page to be taken to the registration page:

Why are we doing it?
    Several surveys state that 80% of individuals and 88% of businesses now have
    an e-mail address.  That being said we all now have the resources to make this
    work.  Getting your invoices and statements by e-mail is a more efficient way of
    doing business because you get your billing information from us more timely.
    Of course it is also better for the environment because it uses less natural
    resources to produce the documents.

How will paperless billing work with City Plumbing & Electric?
    When you come into one of our locations to pick up something you are actually
    handed a paper invoice at that time.  If you like having your invoices on paper
    then this is the copy you should retain and use.  If we deliver you will receive your
    invoice by e-mail or regular mail in some cases.  When getting your invoices by
    e-mail you will receive an e-mail each morning of what you purchased the
    previous day.  No more waiting for your invoices to come in the mail!  On the
    25th of each month you will receive your account statement in your e-mail.

If I need a copy of an invoice how do I get it?
    When you sign up for paperless billing on our website you will also be signing
    up for customer access to the cpesupply.com site.  On our site you can go to
    the My Account section and get a copy of any of your invoices by invoice
    number or PO number that are on your account.

How can I get a copy of my statement or find out my account balance?
    Again, with your customer access to our website you will be able to view the
    balance on your account.  If you need a copy of your statement you can also
    contact us to mail you a current one anytime.

What else can I do on the customer website?
    You can view open orders or quotes, past purchased material, product
    information and stock availability.  You can also place orders online to
    pick up at our stores or have delivered to you.

Can I pay my bill online?
    Absolutely.  Within the My Accounts section of the website you can click on
    Make A Payment and do that using a credit/debit card or by a direct draft
    from your checking account if you have a linked Paypal account. 
    See www.paypal.com for more information.

What if I need a signature copy or proof of delivery on a purchase?
    Signatures for material picked up at our sales counters or showrooms have
    a signature embedded on the invoice.  If your material was delivered on one
    of our trucks you can contact us and we can e-mail you a signature copy.

Do I need to purchase any special software to view the documents
you will send by e-mail?
    No.  All documents sent to you open with Adobe Reader which
    available for FREE.  If you don't have Adobe Reader you can
    download it at:  http://get.adobe.com/reader/?promoid=BUIGO

CLICK HERE TO REGISTER FOR PAPERLESS BILLING
                   AND WEBSITE CUSTOMER ACCESS