Terms of Use

Terms of Use: The use of this site is governed by the policies, terms and conditions set forth below. Your use of this site indicates you accept these terms and conditions. Placing an order indicates your acceptance of these terms and conditions. Any submitted purchase order indicates acceptance of these terms and conditions. City Plumbing & Electric Supply Co. or Cpesupply.com reserves the right to make changes to this site and the Terms of Use at any time.

Transaction Messaging: By placing an order on our site you agree to receive emails pertaining to the order details, tracking information, or other related information.

Limits on Use of Site Content: This site is owned and operated by City Plumbing & Electric Supply Co. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images are the sole property of City Plumbing & Electric Supply Co. All audio and video content is property of City Plumbing & Electric Supply Co. or their partner content providers. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form without prior permission from City Plumbing & Electric Supply Co.

Liability Information: IN ALL CIRCUMSTANCES City Plumbing & Electric Supply Co.( CPESUPPLY.COM'S) MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. CPESUPPLY.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. CPESUPPLY.COM SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT CPESUPPLY.COM HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

Links: This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that City Plumbing & Electric Supply Co. is not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. City Plumbing & Electric Supply Co. reserves the right at any time after receipt of your order to accept or decline your order for any reason. Some orders placed may require further validation of credit card information before the order can be shipped.

Sales Tax: City Plumbing & Electric Supply Co. reserves the right to charge sales tax for orders placed in Georgia or North Carolina.

Warranty Returns & Repairs: City Plumbing & Electric Supply Co. honors all manufacturer warranties for our products. If you are experiencing an issue with a product purchased through Cpesupply.com that is still covered by a valid manufacturer's warranty, please contact a Customer Service Representative. Cpesupply.com will advise you of the next steps for getting your replacement as fast as possible. In some cases this will require you to troubleshoot the issue with the manufacturer directly to obtain a case or claim number. Because of the nature of warranty claims, this process can sometimes take several business days. We will do everything we can to minimize the wait and resolve your issue. In many cases, larger items that are malfunctioning will not be eligible for a whole unit exchange; examples inlcude boilers, water heaters , and appliances. Warranty policies for such items typically cover parts only and labor costs are rarely covered. Most manufacturer warranties will allow for replacement only. Items are generally not eligible to return for credit. Customers are responsible for the shipping costs to send the warranty item back to us and Cpesupply.com will pay the shipping costs to send out the replacement.